Privacy Policy

Effective date: October 11, 2026 · Last updated: October 11, 2026

This Privacy Policy explains how Rose Granados Insurance Agency, doing business as Granados Insurance Agency ("Granados Insurance Agency," "we," "us," or "our"), collects, uses, shares, and protects information through granadosinsuranceagency.com (the "website"), our online forms, and our calls and text messages. It does not replace any privacy notice you receive from an insurance company, including Allstate, about a policy you buy.

1. Who We Are

Granados Insurance Agency is an Allstate exclusive agency located at 9639 Scarsdale Blvd Ste 101, Pearland, TX 77581. Our agent, Rose Granados, is licensed in Texas only. We help Texas residents with personal insurance: auto, home, renters, condo, landlord, umbrella, and flood coverage.

2. Information We Collect

Information you give us

We collect only what you type into our forms or tell us directly:

• Quote request form: your name, phone number, email address, street address, city, state, and ZIP code; date of birth, gender, and marital status; vehicle year, make, and model (up to four vehicles); number of drivers; whether you are currently insured and your current insurance company; and, for home quotes, the property type, age, square footage, number of stories, and whether it is currently insured and with which company.
• Quick quote forms on our articles: your name, phone number, email address, ZIP code, and the type of coverage you are interested in.
• Contact form: your name, email address, phone number, policy number, policy type, the reason you are contacting us, your preferred contact method, and your message.
• Calls, texts, and emails: whatever you choose to share with us when you contact us.

Information collected automatically

When you submit a form, we record the address of the page you were on, the page that referred you, and the date and time of your submission. To save you typing, our forms look up your approximate location (state and ZIP code) from your IP address using ipapi.co and prefill those fields; you can change them. Our hosting provider, Netlify, keeps standard server logs (such as IP address, browser type, and pages requested) to deliver and secure the website. If you call the phone number shown on our home insurance call page, our call-tracking provider records the number you called from and the call details, and the call may be recorded for quality and training.

3. How We Use Your Information

• To prepare and follow up on the insurance quotes you request;
• To answer your questions and service your existing policy;
• To contact you by phone, text, or email about your request, as you have agreed;
• To check that the email address and phone number you enter on the quote form are valid, so your quote reaches you;
• To operate, secure, and fix problems with our website;
• To keep records of your consent and any request to stop contact; and
• To meet legal, regulatory, and insurance-licensing obligations.

We do not use your information to make decisions about you by automated profiling. Any decision about insurance eligibility or price is made by the insurance company through its underwriting.

4. How We Share Your Information

We never sell, rent, or trade your personal information, and we never share it with other agencies or lead buyers. We share it only in these situations:

• With Allstate — the insurance company we represent — when you ask us for a quote, to apply for a policy, or for service on a policy.
• With our service providers — companies under contract that help us run this website and deliver your requests (listed in Section 8). They may use your information only to provide services to us.
• When the law requires it — for example, to respond to a subpoena, court order, or a request from an insurance regulator, or to protect against fraud.
• If our agency is sold or transferred — your information may transfer to the new owner, who must continue to protect it as described here.
• With your permission — when you ask us to share it with someone else.

5. Allstate's Privacy Notice & Texas Insurance Privacy Law

In Texas, the privacy of insurance customers' financial information is governed by Chapter 601 of the Texas Insurance Code and the Texas Department of Insurance rules in 28 Texas Administrative Code Chapter 22, which carry out the federal Gramm-Leach-Bliley Act. Because we share customer information only with Allstate, the insurance company, Allstate's privacy notice describes how your information is handled once you apply for or buy a policy. You can read it at the Allstate Privacy Center, including the Allstate online privacy statement. Allstate also sends its privacy notice to policyholders as the law requires.

6. Calls & Text Messages

If you give us your phone number on one of our forms and agree to the consent language next to the submit button, you allow Granados Insurance Agency to call and text you at that number about your insurance quote and related insurance products and services, including by automated technology and prerecorded messages. Your consent is not a condition of buying anything.

• To stop texts and automated calls, reply STOP, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or OPT OUT. A STOP reply ends both our texts and our automated calls to that number. We will send one message confirming you are unsubscribed.
• For help, reply HELP or call (281) 609-9521.
• Message frequency varies. Message and data rates may apply.
• You can withdraw consent by any reasonable means — by text, by telling us on a call, by email, by mail, or in person. We honor your request within 10 business days, and sooner where possible.

7. Do Not Call

We keep an internal Do Not Call list. If you ask us not to call you, we add your number and honor that request for ten years from the date you make it. Before making telemarketing calls, we check numbers against the National Do Not Call Registry, unless you have given us your consent or have an existing business relationship with us that the law recognizes. We place sales calls in Texas only between 9 a.m. and 9 p.m. Monday through Saturday, and between noon and 9 p.m. on Sunday.

8. Cookies & Tools on This Website

This website currently has no analytics or advertising pixels installed. On our home insurance call page only, CallRail sets first-party cookies to show which ad or search led to a call, and calls may be recorded. We use the following tools to run the site and deliver your requests. Some of them may set cookies or receive your IP address as part of providing their service:

If we add analytics or advertising tools in the future, we will update this policy before or when we do. You can block or delete cookies through your browser settings; some site features, such as address autocomplete, may not work without them.

9. Global Privacy Control & Do Not Track

Global Privacy Control (GPC): We treat a Global Privacy Control signal sent by your browser as a valid request to opt out of the sale of personal data and targeted advertising. We do not sell personal data or run targeted advertising today, and if that ever changes, we will continue to honor GPC.

Do Not Track: There is no common industry standard for responding to browser "Do Not Track" signals, so our website does not respond to them in a particular way. We do not track you across other websites.

10. Artificial Intelligence

Your personal information is not used to train artificial intelligence or machine-learning models.

11. How Long We Keep Information

• Quote requests that do not become clients: kept for up to 3 years, then deleted, unless the law requires us to keep them longer.
• Clients: kept for as long as you are a client and afterward for as long as insurance recordkeeping laws require.
• Consent records and Do Not Call requests: kept longer, for as long as needed to show that we followed the law and honored your choices.

12. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to the people who need it to help you. No website, transmission, or storage system is perfectly secure, so we cannot guarantee absolute security. Please do not send full Social Security numbers, bank account numbers, or card numbers through our website forms.

13. Your Texas Privacy Rights

The Texas Data Privacy and Security Act (Texas Business & Commerce Code Chapter 541) gives Texas residents certain rights over their personal data. Financial institutions subject to the Gramm-Leach-Bliley Act, which include insurance agencies, and many small businesses are generally exempt from that law. Even so, we choose to honor these rights for everyone who contacts us:

• Access: confirm whether we have your personal data and get a copy of it;
• Correct: fix information that is wrong;
• Delete: ask us to delete your personal data, subject to records the law requires us to keep;
• Portability: get your data in a format you can take elsewhere; and
• Opt out of the sale of personal data, targeted advertising, and profiling. We do none of these.

How to make a request: call (281) 609-9521, email rgranados@allstate.com, or write to us at the address below. We will verify your identity before acting, usually by confirming details you already gave us. We generally respond within 45 days. If we need more time, we may extend that once by another 45 days, and we will tell you why within the first 45 days. We do not charge for requests and will not treat you differently for making one.

Authorized agent: Someone you choose may make a request for you as your authorized agent. We will ask for proof that you gave them permission, such as a signed authorization or power of attorney, and we may ask you to confirm your identity directly.

For information Allstate holds about your policy, you can also make requests through the Allstate Privacy Center.

14. Appeals

If we decline to act on your request, you can appeal our decision. Send your appeal within 60 days of our decision by email to rgranados@allstate.com with "Privacy Appeal" in the subject line, or by mail to our office. We will respond in writing within 60 days of receiving your appeal and explain the reasons for our decision. If you are not satisfied with the result, you may contact the Office of the Texas Attorney General.

15. Children's Privacy

Our website and services are for adults. They are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

16. Third-Party Links

Our website links to other websites, such as Allstate's account login and billing pages and map directions. Those sites have their own privacy policies, and we are not responsible for how they handle information. Please review their policies before giving them your information.

17. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If we make a significant change in how we use or share your personal information, we will post a notice on this page before the change takes effect.

18. Contact Us

Questions about this Privacy Policy or your information? Reach us at: